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CONSUMER FRAUD RISK MANAGEMENT
 
     
  Summary Description  
  The workshop focuses on identifying and mitigating instances of different types of fraud arising from the use of products and services of the Consumer Banking area. It improves the knowledge and skills of subject matter experts, risk managers and business managers who deal with fraud threats on a day-to-day basis as well as relationship managers, auditors and others who may have a need to improve their skills on fraud awareness, assessment or avoidance.  
     
  Methodology  
  Presentations, case studies, group work and classroom discussion  
     
  Target Audience  
  Auditors, investigators, compliance officers, risk officers, and other personnel  
     
  Main Topics  
 
Comprehensive fraud prevention programs & techniques
Best practices, benchmarking, and policies and procedures
Fraud risk recognition in processes, in channels, and in products
  Fraud identification through reports and indicators
Burden of fraud
Nature of fraud in Retail Banking: costs and types of fraud
 
       
 
  Duration  
  3 days  
     
   
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