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CREDIT AND RISK IN THE CARDS BUSINESS
 
     
  Summary Description  
  This workshop places the credit card market in the context of the client’s country and supplies the most relevant tools for the acquisition and management of risks in the credit card business. It highlights the interconnections between the several stages of the credit cycle dealing with aspects ranging from the origin of the credit to portfolio management, collection and loan recovery. The workshop highlights the responsibilities of the different areas and their respective roles in the credit cycle, providing a holistic understanding of the policies, procedures and processes involved in the cycle.  
     
  Methodology  
  Presentations, case studies, group work and classroom discussion  
     
  Target Audience  
  Cards business analysts, team coordinators and business managers  
     
  Main Topics  
 
The credit card industry
Types of risk
Credit initiation
The credit cycle in the cards business
Profitability in the credit card business
Credit policies, processes and procedures
Credit scoring and other assessment techniques
The use of Management information system (MIS) in portfolio management
  Account maintenance and relationship management
Collections
Portfolio quality
Managing in expansion and recession cycles of the economy
Fraud risk
Security issues
Product and channel planning
 
       
 
  Duration  
  3 to 5 days  
     
   
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